Barbara, I am so sorry. Please don't blame yourself, you did everything right just know that, you did everything you could to help Shadow. In your place I would call the local humane society and see if at least they will go in and check this breeding facility out. See if it is up to standards. I would lodge a complaint with them or whatever local authority appropriate in your area. Perhaps that will stop this from happening with other birds and their potential owners. God Bless you and Shadow.