I totally agree that shouting, hitting and other abusive behavior are not right to be used on any person or animal. However, I choose to avoid having to watch my fids constantly so my counters and stove tops and cabinet tops are off limits all the time. From the very beginning Ana Grey has not be allowed on places I feel are dangerous at any time. Tones of voice and body language work well for my fids. Ana Grey knows NO is no all the time. She has perches and boings all throughout the house and these are her landing pads not the top of my doors or cabinets or stove. Ana Grey knows what a finger wagging means, what a turning of my head from side to side means and if I show up with my hands on my hips she is in big trouble. Just like we need to learn to read our fids' body language they can do the same also. Ana Grey tries to understand my body language as I do hers. She is a very self-confident and very trusting bird. I also believe that in any situation someone has to be in charge to make the life threating and life changing decision and that is me. Ana Grey is my companion and my friend. She trusts me to do the right things for her and I always do my best to not break her trust. Our greys are very intelligent and they read us much better than we read them, I truly believe. They are the masters of manipulation, if you let them get away with it that is!!!!