kihei is the same way...reaching into her cage is a no-no for her, so I have just stopped doing it all together. I just sit outside of her cage and talk to her and ask her "come out and play" hoping to mark her actually coming out of her cage with that phrase. When she does come out and stand on top she is much much more receptive to having contact. I think because inside the cage, she is confined and a long unfamiliar arm reaching in toward her propably makes her feel that she has nowhere to go if she wants to flee, whereas on top of the cage, if she decides she doesnt want to step up she knows she can flee much easier if she needs to. Just an animal of prey instinct I would venture to guess.