Welcome CatSnack and Abby! I'm new here too and everyone has made me feel very welcome. I have one new Grey and have had 3 other parrots for 2-1/2 years now. I agree with the others - lots of patience will definitely work wonders with Abby and as Judygram said, yes you can definitely change her name to something more suitable for you. Again, welcome! Love to see pics!