Mingus Posted December 28, 2008 Posted December 28, 2008 A word of caution to friends & Grey Forum participants. I visited this website: http://www.pollysperch.com/index.php Attempted to buy a stand for my baby Grey. Gave them my address, phone, email, and credit card info, got an emailed reciept for the item. Since then (2 months ago) I have recieved no communication, they have failed to respond to 6 email inquiries, they post no phone number of their own, they have no physical address apart from "United States". If it is an honest mistake on their part I'd love to know about it, but I suspect otherwise at this point. Watch out folks! Greg
Dave007 Posted December 28, 2008 Posted December 28, 2008 Use PayPal next time. PayPal pays for the item and you will pay PayPal. It's PayPal that you will be giving your credit card info to before the item is actually purchased. As of today, it's the safest way to go. If the company you wanna buy from won't accept PayPal, find another company because beliecve it or not, a company gets their payment more quickly from PayPal.<br><br>Post edited by: Dave007, at: 2008/12/27 20:14
danmcq Posted December 28, 2008 Posted December 28, 2008 Thats too bad Mingus. Your absolutely right, they are a scam. I did a domain name lookup on them and they have their information "Locked" meaning you cannot retreive the domain names owner, address, phone or email. True online companies that are upfront and honest NEVER have their domain names registrant information locked. I am sorry to hear you had this bad online shopping experience.
judygram Posted December 28, 2008 Posted December 28, 2008 Thanks Dan for doing that for us, does Greg no good but at least now he knows that site is scam material. Dave brings up a good thing about PayPal, I use that too and you can feel safe using it to pay for online purchases.
BaxtersMom Posted December 28, 2008 Posted December 28, 2008 Can you call your credit card company and fight the charges? They can step in and refund you payment if you file a complaint. Hopefully not too much time has passed. I would check into it. Maybe you can still get your money back. And thanks for heads up on this bogus company.
Janfromboone Posted December 28, 2008 Posted December 28, 2008 Wow!! I looked at the site and it sure does look legit. You're right about no address though. I could have made the same mistake.
Janfromboone Posted December 28, 2008 Posted December 28, 2008 I bought Tobie some christmas toys - don't think they have perches - and I was so pleased with the quality that I thought I'd share the info. I got the link from einstein's site at einsteinparrot.com. Here's the link to the toy site. http://nalanitoys.com/
Ajilon Posted December 30, 2008 Posted December 30, 2008 I've been doing some digging. It appears the company is in Massacusetts, however they're hosted here in Utah. The hosting company can be contacted here: BlueHost.com- INC 1215 North Research Way Suite #Q 3500 Orem, Utah 84097 United States Phone: +1.8017659400 Fax..: +1.8017651992 Email: mailto:whois@bluehost.com I'm still digging for info. Hopefully I'll come up with a contact number for the company next.
Ajilon Posted December 30, 2008 Posted December 30, 2008 ok... More info! found this =) Danielle Thomas, CEO PollysPerch.com 800-971-6858 http://www.pollysperch.com mailto:danielle@pollysperch.com My work here is done <br><br>Post edited by: Ajilon, at: 2008/12/30 04:28
judygram Posted December 30, 2008 Posted December 30, 2008 Your work is excellent Gina, thanks so much for looking into and getting a name and a phone number, good detective work and karma coming your way.B)
Ajilon Posted December 30, 2008 Posted December 30, 2008 Thanks Judy. I just hate seeing people get taken advantage of. I hope this helps him at least get his playstand, if not, definitely his money back.
Luvparrots Posted December 30, 2008 Posted December 30, 2008 Great job Gina, Karma your way for your great detective work.
HarleysMom Posted January 4, 2009 Posted January 4, 2009 Greg, if you haven't already, I'd contact your credit card to do a chargeback. You shouldn't have any trouble getting a refund through your CC company, if it's still within their designated time frame. I hope it was just an oversight, and they send you your playstand.
luvmycadillac Posted January 29, 2009 Posted January 29, 2009 I actually ordered my baby U2's cage from that site and had no problems at all. I do know in December til just recently the company was in the middle of changing hands. And odds are some orders did not get shipped or emails replied to.
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