MisterDavE Posted April 9, 2008 Share Posted April 9, 2008 I have had a bad experience with 'The Ark pet store', their animals are not cared for properly, i am so appalled by them. Upon seeing a poor sun conure (who they got the breed wrong) with no tag, in a small cage that had not been cleaned with very scruffy, tattered feathers, feeding off sunflower seeds. i immediately went to the director of the store and asked if she could negoiate a price regarding this poor bird as it looked in bad condition. She started to yell and questioned my intelligence, asked if i knew anything about birds and continued to be extremely unprofessional. She told me the bird was going through a moult, it was very obviously stressed out and having a bad time with its moult. she would not considered negoiating a price and continued to be rude and yelling, upon abruptly leaving. We then passed her on the stairs on the way out on which she immediately started on me and teresa again. We have had bad experiences with them before, our canary we bought from them they had gotten the breed wrong and then spelt it wrong, they had sold us a chinchilla and told us it was first female, then male, and then promised it was female... on which we ended up with a male after teresa sexed it herself... not good, we already had a female!! Every bird in there is scruffy apart from the canary and budgies in the big aviary. The poor parrots look awful. Also the food they sell is the unhealthiest of its kind for parrots, all sunflower seeds and peanuts, with one of two chillies and some dried banana, plenty of monkey nuts. Being so appalled by them, i asked the director for her full name and told her we would take this to the law for verbal harassment. She seemed a little unnerved by this, but i got the details and immediately walked away. Apart from this, my next step is reporting them to trading standards, but i would like to know the best site to go to, a link perhaps? i dont want to write to the company directly, i want them reported. Those poor animals, none have had their shots and a bunch of parrots there have no tag or a tag that you can tell is a cheap rip off by the company, not even colour coded and is sold on their site, i saw this on their african grey, who had mishaped feathers on his back. i need as much advice as i can on this, a bunch of reviews i have seen on this company have mainly been bad ones and i want further actions, these animals dont deserve to be looked after by a company who only think of profit and dont have the knowledge to have the animals best interests at heart!!!! Link to comment Share on other sites More sharing options...
lovemyGreys Posted April 9, 2008 Share Posted April 9, 2008 Dave your first port of call should be the RSPCA..on the left hand side of their web page is loads of links.. They may well have had complaints in the past by members of the public if the living conditions & health of the birds are not acceptable .Ring them & voice your concerns ,They usually pay a surprise visit on the shop, but as you have voiced you views with the owners don't be surprised if they clean up their act up in the coming days.If you can get others to put a call in to the RSPCA also Dave i dont suppose you got any pic's on your mobile ? http://www.rspca.org.uk/ http://www.rspca-westhatch.co.uk/RSPCA%20LINKS.htm<br><br>Post edited by: lovemyGreys, at: 2008/04/08 21:01 Link to comment Share on other sites More sharing options...
MisterDavE Posted April 9, 2008 Author Share Posted April 9, 2008 well because we voiced our concerns, she wont be welcoming to our return at all, but i will go in and get pictures. i just cant believe how she was yelling at us going 'are you saying i dont look after my birds!!' that poor conure, she looked unhappy, i wanted to take her home so badly, but they wanted £445 for her and a little cage and thats just too much for me. Link to comment Share on other sites More sharing options...
lovemyGreys Posted April 9, 2008 Share Posted April 9, 2008 Dave, i know your upset but you have to stay calm in situations like this. Get someone else to sneak a few pics on their mobile, don't you go & add fuel to the fire.contact the appropriate people so they can deal with it. Link to comment Share on other sites More sharing options...
casper Posted April 9, 2008 Share Posted April 9, 2008 Do it properly Dave and you will get better results. Good luck and keep us all informed. I hope the conure will find a good home. Link to comment Share on other sites More sharing options...
judygram Posted April 9, 2008 Share Posted April 9, 2008 Take our advice DavE, you know us women know how some of you men fly off the handle and get yourselves in trouble, get someone else to take a few pics and handle this properly.:angry: Link to comment Share on other sites More sharing options...
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