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Exemplary Service!


JillyBeanz

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I order my pellets and toys and supplements etc from a UK company called "Midland Parrots". I received my order yesterday and I buy Kaytee pellets in HUGE bags.

 

When I opened the box the bag was split and had been taped up - and the contents had spilled into the box.

 

As you can agree, I wasn't going to feed Harvey ANYTHING that was already opened. I emailed Midland Parrots and told them of my plight.

 

I have today received an email telling me to dispose of the sack and they will send me another one - the sack handle had come off when lifted out of storage.

 

We always whinge when we get naff service - I thought I'd let you know about the great service I received. :)

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