CrazyAnimalLady

Sorry it took so long to reply, we have been busy with the holiday's and all. I emailed them one more time asking for a phone number to call and have not received an answer. It has been about a week since I sent the email. When I get home, I am going to contact my credit card and report them to the business bureau. The website I am having problems with is busybird.com.

I ordered $100 worth of toy parts to make my timneh some toys. To make a long store short, the order did not arrive until a week and a half after ordering because it did not ship out until a week after the order was made. Which made me a little upset as I got no email or anything saying there was a delay. OK, I thought, at least it arrived. But when I got my order I had seven things missing. So, I email them and got a response stating that two of the items were out of stock and I was issued a refund (Again, no email telling me of this matter). They stated that they pack items together in the same bags to save on space. Ok, I thought, maybe I missed it. So, I took every piece out of every bag and still there were 5 different items (not pieces) missing. So I emailed them again, they stated again that they pack different items in the same bag. So once again, I took everything out just to double check and again, the items are still missing. I emailed them again, repeating the same thing and either I would like a refund or to be shipped the missing items. Their response was that their orders are checked twice to make sure there are no errors and my order was checked twice and passed. Basically they are refusing to give me a refund or ship the missing items to me. I have no way to prove that they are missing. There is something about this I do not like, I am getting a bad feeling about it. Needless to say I will never do business with them again. I have no idea how I could miss these itmes anyway. I mean 100 pieces of colored wood?? or 25 plastic links?? Those items would be bigger and colorful. ::Sigh:: I hate confrontation, even by email, but this really ticks me off. So, I need some advice. What should I do? BTW, The total financial loss will be about $30. Thanks everyone, Jennifer

Hi everyone, my name is Jennifer and I got my first Timneh three weeks ago. S/he is without name because I am still waiting on the sexing results I also have cats and dogs as well as two young human children, two boys. I have been a lurker here for a few months reading everything I can about grey's before getting one. I actually got him by surprise. He was from a bird store and I visited him a few times before deciding on getting him. He has already learned some whistles, been making up his own and can say some words which I cannot understand yet. His words sound like gibberish, but I know they are words. He is 4 months old. I look forward to getting to know everyone here Jennifer