I have had a bad experience with 'The Ark pet store', their animals are not cared for properly, i am so appalled by them. Upon seeing a poor sun conure (who they got the breed wrong) with no tag, in a small cage that had not been cleaned with very scruffy, tattered feathers, feeding off sunflower seeds. i immediately went to the director of the store and asked if she could negoiate a price regarding this poor bird as it looked in bad condition. She started to yell and questioned my intelligence, asked if i knew anything about birds and continued to be extremely unprofessional. She told me the bird was going through a moult, it was very obviously stressed out and having a bad time with its moult. she would not considered negoiating a price and continued to be rude and yelling, upon abruptly leaving. We then passed her on the stairs on the way out on which she immediately started on me and teresa again.
We have had bad experiences with them before, our canary we bought from them they had gotten the breed wrong and then spelt it wrong, they had sold us a chinchilla and told us it was first female, then male, and then promised it was female... on which we ended up with a male after teresa sexed it herself... not good, we already had a female!!
Every bird in there is scruffy apart from the canary and budgies in the big aviary. The poor parrots look awful.
Also the food they sell is the unhealthiest of its kind for parrots, all sunflower seeds and peanuts, with one of two chillies and some dried banana, plenty of monkey nuts.
Being so appalled by them, i asked the director for her full name and told her we would take this to the law for verbal harassment. She seemed a little unnerved by this, but i got the details and immediately walked away.
Apart from this, my next step is reporting them to trading standards, but i would like to know the best site to go to, a link perhaps? i dont want to write to the company directly, i want them reported. Those poor animals, none have had their shots and a bunch of parrots there have no tag or a tag that you can tell is a cheap rip off by the company, not even colour coded and is sold on their site, i saw this on their african grey, who had mishaped feathers on his back.
i need as much advice as i can on this, a bunch of reviews i have seen on this company have mainly been bad ones and i want further actions, these animals dont deserve to be looked after by a company who only think of profit and dont have the knowledge to have the animals best interests at heart!!!!