Fluffy-cat,
This is Patti from Avian Accents. Why would you post a blog saying that you have sent one of our double wides back? No one, has ever sent a double wide back. Believe me, I have checked the records. That is a lie. As a matter of fact, we take back less than 1% of our cages per year. If one does come back, it is either because it was damaged or the wrong color. I think you have other motives here. Do you work for another cage company? I belive someone is putting you up to this. This is malicious and I would appreciate it if you stop.
Furthermore, I have seen the blog before that you have posted under yours. You seem to have left out one very important part, THEY BOUGHT THE CAGE USED. You don't know what the previous owners may have did to that birdcage. And, if it is so dangerous, and the woman is that disappointed, why would she keep it? She bought it used, she had a chance to inspect it, why would she have bought it in the first place?
We have been in business for more than 20 years, and have the best furniture cage on the market. We are also the most widely copied. There is a reason for that, we are the best. All of our cages are very safe, we use nothing but the best materials. When we first started building cages, we used rolled wire, We only used it for a short time, and decided it was not the best material to use in a birdcage. Shortly thereafter, we went to using cold rolled steel bars and stainless steel bars. They are much better for a birds feet to climb on than chicken wire. We have evolved over the years and now make many different syles of birdcages. A lot of them do have trays and grates that slide out. They are very easy to manage and are very safe. If anyone ever has any kind of problem with our cages, we would like to hear from you. We do our very best to make a safe and beautiful enviroment for the birds and owners alike.