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Thanks for all the responses. At this point she's starting to trust me. While she's in her cage, she lets me scratch her head. Every evening she steps up for me and hangs out on my shoulder for 20 minutes or so. The lady at the bird store told me not to let her climb out of her cage on her own. She said that down the line she may give me attitude when I try to get her out of her cage. The thing is, while she's in her cage, she absolutely refuses to step up. When I ask her to step up, she puts her head down and ruffles her feathers and nuzzles against my finger. So, I've been going against what they told me at the bird store. After she eats breakfast, I ask her to step up. She refuses, and I scratch her head. Then I wait 5 or 10 minutes and repeat. She refuses to step up again, so I just leave the cage door open. (Sometimes I coax her out with a target stick and a clicker.) There's a perch on top of her cage, and from there she's much more receptive to being held. She calls me over when she wants to be held--she makes a certain whistle and points with her head. I have not had problems getting her back in her cage at bedtime. That all seem okay? She's still very shy and apprehensive. She gets scared when my wife or kids walk up to her. But we're getting there 😃